It's your data. Not ours.

Move Your Data

Your data is yours. Not ours.

We believe when you leave an app, you should be able to take your data with you. With that in mind, all of the data you've entered into our app can be taken back out of the app again. Login to the app, click on Settings, then click Export My Data and follow the instructions there.

What you'll receive

After you have requested your data, you will receive an email with a file containing your data. Depending on which file type you selected, your data will look like one of the examples. If you do not know which file type to choose, you probably want a CSV file. This file type can easily be imported in to spreadsheet software such as Excel, Google Docs, or LibreOffice.

What is the photo_url in my data?

This will be the web address (i.e. domain or url) where the photo is stored. This is NOT the photo itself. Our database stores a reference to where the file is located and not the file itself. To save the photos you've uploaded, you must use a web browser (or other tool) to go to the photo_urls in your data and save those photos to whichever location you've chosen to store them in going forward.

IMPORTANT: If you are going to submit a Delete My Data Request after exporting your data, you must save these photos before requesting data deletion or the photos will be permanently deleted and can not be recovered.

Warning on Opening Files in Email

We will never send files you did not request. Even if an email appears to come from Known Names, do not open files you were not expecting to receive. If you haven't requested a data export, then any files appearing to come from Known Names are actually from a scammer trying to trick you.

name,phone_number,photo_url
Pippin Took,5551234567,[Photo URL Only - See Note]
Cady Heron,5559876543,[Photo URL Only - See Note]
                    

"my_data": [
    {
        "name": "Pippin Took",
        "phone_number": "5551234567",
        "photo_url": "[Photo URL Only - See Note]"
    },
    {
        "name": "Cady Heron",
        "phone_number": "5559876543",
        "photo_url": "[Photo URL Only - See Note]"
    }
]